How to use this form
Use this form to record a problem or known error entry.
A problem is the underlying cause of one or more incidents.
A known error is a problem that has been analyzed and has:
- a documented root cause, and/or
- a verified workaround, even if no permanent fix exists yet.
This form helps you:
- consolidate relevant information
- support investigation
- document interim measures
- plan long-term resolution
Fields marked with * are required.